Level 1 Technical Support Coordinator
Blink Voice Blink Voice Uniondale, NY Uniondale, NY Full-time Full-time $40,000 - $50,000 a year $40,000 - $50,000 a year 21 hours ago 21 hours ago 21 hours ago Blink Voice, Inc.
is offering Level 1 Technical Support Coordinator specializing in supporting client phone systems while practicing professional customer service skills and troubleshooting techniques.
A comprehensive and thorough training period will be provided however, IT, Microsoft office, intermediate to advanced computer skills, and customer service experience is preferred.
The position requires 1-2 years of relevant experience.
Blink Voice Inc is a fast paced, exciting, family oriented and most of all, motivating place to work.
We believe in team building, frequent company outings, and providing everyone within the organization with the opportunity for infinite growth.
We don't focus on the time an employee is with the company to measure growth, but rather their ability and willingness to complete tasks and enhance their value.
In other words, the speed and extent to which an employee reaches their goals is up to them and their ability.
This is NOT a remote position.
Responsibilities:
Troubleshooting client's issues in a professional and timely manner Ability to learn Blink's troubleshooting techniques, tools, and software Managing support tickets and client information in salesforce Practicing professional customer service skills Practicing and employing a professional demeanor with other employees in the company Ability to Multitasking You are:
An excellent communicator An adept problem solver Experienced customer service representative Able to work in a fast paced environment Salary:
$40,000-$50,000 Job Type:
Full-time Pay:
$40,000.
00 - $50,000.
00 per year
Benefits:
401(k) 401(k) matching Paid time off Experience level:
1 year Schedule:
8 hour shift Monday to Friday Education:
Bachelor's (Preferred)
Experience:
Technical support:
1 year (Required) Ability to Relocate:
Uniondale, NY 11553:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
is offering Level 1 Technical Support Coordinator specializing in supporting client phone systems while practicing professional customer service skills and troubleshooting techniques.
A comprehensive and thorough training period will be provided however, IT, Microsoft office, intermediate to advanced computer skills, and customer service experience is preferred.
The position requires 1-2 years of relevant experience.
Blink Voice Inc is a fast paced, exciting, family oriented and most of all, motivating place to work.
We believe in team building, frequent company outings, and providing everyone within the organization with the opportunity for infinite growth.
We don't focus on the time an employee is with the company to measure growth, but rather their ability and willingness to complete tasks and enhance their value.
In other words, the speed and extent to which an employee reaches their goals is up to them and their ability.
This is NOT a remote position.
Responsibilities:
Troubleshooting client's issues in a professional and timely manner Ability to learn Blink's troubleshooting techniques, tools, and software Managing support tickets and client information in salesforce Practicing professional customer service skills Practicing and employing a professional demeanor with other employees in the company Ability to Multitasking You are:
An excellent communicator An adept problem solver Experienced customer service representative Able to work in a fast paced environment Salary:
$40,000-$50,000 Job Type:
Full-time Pay:
$40,000.
00 - $50,000.
00 per year
Benefits:
401(k) 401(k) matching Paid time off Experience level:
1 year Schedule:
8 hour shift Monday to Friday Education:
Bachelor's (Preferred)
Experience:
Technical support:
1 year (Required) Ability to Relocate:
Uniondale, NY 11553:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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